How do I get ACTUAL support for this product?? I have 3 licenses and none of them will activate...

Discussion in 'Parallels Toolbox for Windows' started by Rick056, Dec 19, 2021.

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  1. Rick056

    Rick056 Junior Member

    Messages:
    17
    Subject says it all. I work in IT and wipe and reload my systems constantly which I have many of. Now I can't activate any of the 3 licenses I am paying for and there is no official support avenue given when I go to support under my account other than Twitter that isnt' responded to or One on One or Facebook Messenger that Parallels NEVER EVER EVER responds to so here I am paying for this product and I have to go to general forum support. Unbelievable. I want to activate the licenses I am PAYING FOR. How do I do that???
     
    Rick056, Dec 19, 2021
    #1
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,123
    Hello,
    please sorry for the delay in response.
    Did you get any specific error messages during the activation?
    Could you share the screenshot of the issue please?
     
    Maria@Parallels, Dec 22, 2021
    #2

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